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(More customer reviews)I researched the Solar Sipper well before buying one and after all the glowing reviews, ordered 4. 2 were for myself and 2 to give as gifts. However, upon receiveing them, I discovered a major problem. The lid is very difficult to remove, and even MORE difficult to put back on, once it has water in it. I certainly would not givethese as gifts if they are this hard to put the lids on. Certainly, anyone with hand problems or diminished strength will have problems for sure.
After fighting with my two Sipper baths several times and spilling a whole bath worth of water on myself more than once, I called the company I had ordered from and discovered their return policy to be so restricitve that I called the manufacturer myself. The manufacturer, Happy Bird Corp., was wonderful and gave me not only some instructions about how to possibly cure the problem, but also said they would refund me the total amount of my purchase, less shipping of course, if I still had issues with it and to just skip the lousy online retailer I bought them from.
So, here is the little trick they told me, though I have yet to try it. They said there is a little burr of plastic around the inside edge of the outer container were the lid snaps in. I am to take a knife and scrap off some of the burred edge and see if that helps. They said others have had this problem too and this has proven to help. I shall see. I'll write an update after giving this a try.
UPDATE: The scrapping trick did help! Will be doing this too all of them, including the ones I plan to give as gifts.
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Happy Bird DLXSS Deluxe Wild Bird Solar Sipper
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